Always keep Jewellery by Crystal Clarke in the Jewellery Box provided as this will protect the Jewellery.
Do not store Jewellery in direct sunlight.
All Jewellery benefits from being handled and worn with care and kept clean. Jewellery should not be worn in the shower, bath, pool, hot tub, the sea, whilst cleaning and gardening where it will be susceptible to damage if you do.
Always put your Jewellery on after you have applied perfume, cosmetics, deodorants and body sprays.
Long exposure of to the air and environment will tarnish most metals. Precious Metals can be cleaned with a good quality polishing cloth, or warm soapy water and a very soft toothbrush. Avoid dipping the Jewellery in polishing solutions, this is not recommended for our Jewellery.
Copper will tarnish very quickly so if you like the bright new copper look, you can add 1-2 tablespoons of lemon juice to a cupful of water and soak the Copper for a few minutes, then rinse and dry.
Keeping your Copper Jewellery clean will help in the prevention of oxidation which may turn your skin green, it is the oxidation reaction when Copper reacts with oxygen in the air, your sweat and skin oils can create a green layer of copper carbonate on your skin.
When you remove your Copper Jewellery wipe it with a clean soft cloth which will clean any sweat and body oils off your Copper Jewellery.
The cleaner you keep your Copper Jewellery the less likely your skin will discolour from oxidation.
Do not soak the Mixed Media elements of our Jewellery in water, these can be just wiped with a damp cloth.
Pearls are Organic Gemstones so always wipe them with a soft lint free cloth before putting them away in the Jewellery Box, do not leave them in a box for long periods as this may cause them to dehydrate, wear them regularly to allow them to breathe.
If your pearls get dirty you can clean them with mild soapy water using a small amount of baby soap as it is gentle and PH Neutral, and dry them thoroughly before storing them in the Jewellery Box.
The majority of Gemstones can be cleaned in the same way as Pearls. On the porous softer gemstones, do not soak them, just wipe with a soft damp cloth and dry thoroughly. With the harder gemstones you can use a soft toothbrush.
Finally, Wear and Enjoy your Jewellery by Crystal Clarke!
Hallmark Dealers Notice
It is my policy to respect customers privacy.
I do not disclose customer information to third parties under any circumstances.
Cookies I use:
Session Cookies (Artweb, ci_session)
Cookies are used on this site to keep track of the contents of your shopping basket once an item has been selected. Information required when ordering is only to enable completion of that order.
Information given voluntarily to help me understand my customers needs and to help me continually improve my website remains confidential and is stored on a secure server at all times.
Google Analytics Cookies (__utmb, __utmc, __utma, __utmz)
These cookies are used to collect information about how visitors use my site. I use the information to compile reports and to help me improve the site for you. Information is collected by the cookies in an anonymous form including the visitor numbers to the site, where visitors have come from to the site and the pages they visited.
Third Party Functions and Social Website Cookies (Facebook datr, AddThis psc, uid, Twitter pid, guest_id)
My site includes functionality provided by third parties including:
Facebook - Share Button to show your approval of my website to your Facebook Friends.
Twitter - Tweet Button to show your approval of my website to your Twitter Followers.
Google+ - Google Plus Button to show your approval of my website to your Google+ Friends / Circles.
Pinterest - Pin It Button to show your approval of my website to your Pinterest Followers.
LinkedIn - LinkedIn Share Button to show your approval of my website to your LinkedIn Connections.
I have Social Website Sharing Buttons on my site and some of the main cookies are set by the following, however depending on which Share function you choose, you may trigger other Social Network Sharing Cookies in addition to the ones shown below:
We Heart It
Depending on the privacy settings you have chosen on these Social Sharing Networks, the privacy implications will vary from Social Network to Social Network.
Most web browsers allow some control of most cookies through the browser settings. To find out more information about cookies including how to see what cookies have been set and how to manage and delete them you can visit the following websites www.aboutcookies.org and www.allaboutcookies.org
Currently I operate an ‘implied consent’ policy which means that I assume you are happy with my usage of cookies detailed here. If you are not happy then you should either not use my site or you should delete Crystal Clarke cookies after visiting my site, or you should browse the site using your browser’s anonymous usage setting (called "Incognito” in Chrome, "InPrivate” for Internet Explorer, "Private Browsing” in Firefox and Safari etc.).
Please note: Crystal Clarke cannot be held responsible for the content and control of external websites.
Ordering and Payment
Cheques should be in Sterling GBP and made payable to Crystal Clarke. Once your Cheque has cleared you will be notified that your order has been accepted.
Credit/Debit Card and Paypal
Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to me in any way.
I normally deliver by Royal Mail. As the majority of items are made to order, your order will be dispatched within 5-7 business days of order confirmation. In stock items will be dispatched within 1-3 business days. The Art Jewellery will be dispatched within 3-4 weeks as the Art Jewellery takes longer to make, but please allow a maximum of 30 days for delivery.
If I am extremely busy orders may take longer to dispatch. I will inform customers of any dispatch delays.
I deliver overseas, but please be aware that delivery time may be longer and certain conditions may apply. Please contact me if you have any queries.
I do not deliver to PO Box Addresses.
Unfortunately, delays can occur owing to circumstances outside of my control (for example, Postal Strikes) and therefore, I incur no liability for delays or failure to deliver the products within estimated timescales.
UK and Channel Islands Delivery:
All Other Countries:
You may cancel your order for any reason up to 14 days after you receive the goods.
Notice of cancellation should be sent to email@example.com cancellations must be received in writing.
Goods must be returned in the original condition and packaging and shipped at your cost. The goods must be securely wrapped and packaged before shipping.
Please return items by A Signed for Postal Option and either email or telephone me the Postal Reference Number. Responsibility cannot be accepted for goods lost or damaged in the post through insufficient packing.
Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal, cheque etc.).
I want you to be satisfied with your Jewellery purchases and the service that you receive. If you have any concerns or issues with any aspect of your experience with Crystal Clarke Jewellery, please discuss this with me. Your comments are appreciated, and I will try to resolve any issues promptly.
My customer service number is 07599496751 and email is firstname.lastname@example.org - I shall endeavour to respond promptly and at the latest within 3 days.
Product Descriptions and Photographs
Products are described as accurately as possible. I do not guarantee that product descriptions are 100% accurate, current, reliable or error-free.
My Jewellery is individually handcrafted using varied materials including natural materials so some variation in colour, pattern, shape and size may occur. Variation is part of the charm of handcrafted and natural materials. I reserve the right to sell Jewellery Pieces with minor differences to the Jewellery Pieces photographed.
I do my best to get good picture quality of my products, so product colours and patterns may not be identical with the images shown as this will vary depending on each individual computer monitor settings.
I positively encourage Social Sharing so all images and products are available for Social Sharing (e.g Facebook, Twitter, Pinterest etc.) where full URLS and credit are provided to Crystal Clarke Jewellery or my website.
All Images, Products, Content used for any other purpose must not be reproduced in whole or part without my written consent. Anyone found to be in breach of copyright will be legally pursued.
I reserve the right to make any changes to my Website, Policies, Terms and Conditions at any time without notice.